As the Operations Manager at Flink ADR, Michelle plays a pivotal role in ensuring the smooth and efficient functioning of our organization. With her exceptional attention to detail, Michelle oversees various aspects of our day-to-day operations, contributing to the overall success of our firm.

Michelle's primary responsibility is to streamline our internal processes and optimize our resources. She works closely with our team to develop and implement effective operational strategies, policies, and procedures. By analyzing workflow, identifying areas for improvement, and implementing innovative solutions, Michelle enhances our efficiency and productivity.

In addition to operational management, Michelle is also responsible for overseeing scheduling and client services. She is the go-to person for inquiries regarding availability, coordinating ADR sessions, and managing client communications. Michelle will ensure every client receives prompt and accurate responses, addressing their needs and concerns effectively.

With her strong interpersonal skills and dedication to client satisfaction, Michelle is committed to providing the highest level of service. She understands the importance of open and transparent communication, and she is always available to address any operational or scheduling-related inquiries.